startup ops · tech generalist · many hats
detroit, mi
hey, i’m a tech generalist who owns messy startup problems end-to-end. process, people, product analytics, putting out fires. i like the work that doesn’t sit neatly in one job description.
if something is broken, unclear, or scaling faster than the team, that’s usually where i land.
i’m open to new work in startup operations, technical support and AI automation.
Dec 2023 to Nov 2026
Live Operations Lead
live ops for an MMORPG with 20,000+ weekly players and an onchain economy ($200M+ volume). built support from scratch, cut ticket volume 33% with AI automation, and saved $120k+/yr by rebuilding event tracking. wrote the QA and incident paths so engineering could usually fix a report the same day.
product + ops
Ops Manager / Co-Founder
product + ops from roadmap through launch. delivered 10 MVPs for clients and launched PixelRaffle.io and 8BitLegends. ran raffles worth $300k+.
helped launch Detroit at Uber and onboarded 500+ driver partners. led a support team at Netflix with the top CSAT in the department. was the technical lead for 300+ government clients and 5,000+ endpoints at Enertron. also Leet and Flote.
first place
Paradigm puzzles
placed first in Paradigm’s orderbook prediction market challenge.
AI support
Test harness
a harness that tests which support decisions an LLM can safely make when code owns the policy. rules that passed LLM-written test tickets failed on real mail.
open source
ESP32-S3 firmware
a lua game console for esp32-s3 boards, with sound and music. open source on GitHub.
hardware
AI watch
an AI agent on an esp32 watch, drawing at 60 fps. voice in, answers on the wrist.
move to wake the field · click to ripple